AI agent development is the next step beyond a simple chatbot. An AI agent understands questions in plain language, looks up the right information from your website or systems, and takes action — booking a call, creating an order, updating a record or handing the conversation to you. As a web developer, I build AI agents that plug directly into your website and the tools you already use, so they do real work instead of giving generic answers.
What an AI agent can do for your business
- Answer customers 24/7 on your website, WhatsApp or email using your own content — services, prices you approve, policies and FAQs.
- Capture and qualify leads by asking the right questions, then sending hot leads straight to your inbox, CRM or WhatsApp.
- Book appointments by checking availability and creating bookings in your calendar.
- Support online shops — product recommendations, order status, returns and stock questions for WooCommerce and Shopify stores.
- Manage your website content — draft SEO pages and blog posts, update listings and fix metadata from a simple instruction.
- Automate back-office work — summarising enquiries, generating quotes and reports, and moving data between systems.
AI agents that work with your website
The difference between a useful AI agent and a frustrating one is integration. I connect agents securely to your website, database and business tools through APIs and the Model Context Protocol (MCP), so the agent works from accurate, up-to-date information and can complete tasks — not just chat. You decide exactly what it can see and do.
My own website runs an MCP server that lets an AI assistant check Google rankings, audit SEO and create pages — the same approach I can build for your business.
How I build your AI agent
- Discovery — we pick the tasks that will save the most time or win the most customers.
- Knowledge and connections — I connect your content, documents and systems securely.
- Guardrails — clear rules on what the agent can say and do, when it hands over to a human, and how data is protected.
- Testing — real conversations and edge cases before it goes live.
- Launch and improve — monitoring, conversation reviews and regular improvements.
Built responsibly
AI agents should be helpful and safe. I design them to be transparent that customers are talking to AI, to avoid inventing answers, to escalate sensitive questions to you, and to handle personal data in line with privacy laws such as the GDPR. The platforms I build on — including leading models from providers like Anthropic and OpenAI — are chosen to fit your needs and budget.
Want an agent connected to a new or existing site? I can also handle custom software development, API integrations and web design.